professional look

Just Breathe – how to cope when the heat’s on

It’s not always easy to keep your cool with unhappy customers. Take a minute. The best result is for you and the customer to feel okay with the outcome, for onlookers to see you and your team are professional, and for the customer to tell their friends how well you responded. Focus on your endgame. […]

Financial best practices for small business

When you run your small business, you have a lot on your plate. That makes it tempting to let some tasks slide, especially tasks that are related to finances, which can be challenging and is often outside your preferred skill set or experience. There are some tips you can follow that keep your finances healthy […]

3 easy and inexpensive ways to look more professional when you’re starting out

For bootstrapping young businesses, making a professional first impression as you build your brand is key. Although hiring a branding expert may be too large an expense in the early days, you can still help your business stand out in the best possible way without breaking the bank. Just follow these simple marketing moves that […]